Warranty

At Tuff Watches, we take pride in the quality and durability of our products. We are committed to providing you with a reliable and exceptional experience. To demonstrate our confidence in our product's performance, we offer the following warranty:

Limited Warranty

Tuff Watches offers a limited warranty on its products for lifetime, from the date of purchase. This warranty covers defects in materials and workmanship under normal use.

Warranty Coverage

During the warranty period, Tuff Watches will repair or replace, at our discretion, any product that proves to be defective in materials or workmanship. This warranty is applicable to the original purchaser of the product and is non-transferable.

Exclusions

This warranty does not cover the following:

1. Damage resulting from misuse, abuse, accidents, or improper installation.
2. Products that have been tampered with, modified, or repaired by unauthorised personnel.
3. Normal wear and tear, cosmetic damages, or damages caused by external factors such as environmental conditions.
4. Any product not purchased from an authorised Tuff Watches retailer or distributor.

Warranty Claim Process

If you believe your Tuff Watches product is covered under warranty due to a defect in materials or workmanship, please follow these steps:

1. Contact Tuff Watches Customer Support at info@tuffwatchesofficial.com to initiate a warranty claim.
2. Provide proof of purchase, including the date of purchase.
3. A customer support representative will guide you through the warranty claim process and provide instructions on returning the product, if necessary.

Resolution of Warranty Claims

Upon receiving your warranty claim, Tuff Watches will inspect the product to determine if it qualifies for warranty coverage. If it is found to be covered by the warranty, Tuff Watches will repair or replace the product, as deemed appropriate.

Limitation of Liability

Tuff Watches liability under this warranty is limited solely to the repair or replacement of the product as described in this policy. We shall not be liable for any incidental or consequential damages, losses, or expenses arising from the use of our products.

Statutory Rights

This warranty does not affect your statutory rights as a consumer under applicable laws in your jurisdiction.

Contact Us

For any questions or concerns regarding our warranty policy or to initiate a warranty claim, please contact Tuff Watches Customer Support at info@tuffwatchesofficial.com.